User Support
How can we help you?
Do you have questions about doxo, your doxo account, or the status of a payment?
What should I understand about doxo’s User Terms of Service?
Is my personal information safe and secure on doxo?
How long does a payment delivery take on doxo?
How can I cancel a payment and get a refund?
Why does doxo, and not my biller, appear as a charge in my bank account?
I accidentally paid the wrong biller, how do I fix this?
Do I always get a refund if a bill payment doesn’t get delivered?
What happens if I make a duplicate payment by mistake?
What are the payment methods I can use to pay a bill through doxo?
What does doxo cost?
What is doxo used for?
