How doxo works for billers

Accept Payments Faster

Simple, fast, secure payment solution ready to use in days, not weeks.
With doxo, receiving payments, sending notifications, and reconciling payment files is easy.

No set up fee. No hidden fees.

Advanced Payment Features

Support your customers financial health with on-time payment features

Reduce late payments, decrease delinquencies, and accelerate payment collection rates with doxo’s customized features including autopay, paperless, IVR, and notifications.

Features your customers will love:

  • AutoPay: Customers can sign up for autopay within the payment flow, reducing internal paperwork or extra steps. Customers can create spend thresholds preventing unexpected expenses and adjust payment methods easily.
  • Pay-by-Phone: Interactive voice response provides pay-by-phone secure options 24/7. Alleviating strain on your internal resources and provide peace of mind without any additional customer support required.
  • Go Paperless: eBilling and digital notifications help customers to avoid late payments.

Fee-Free Payments

Give back to your community with free online payment options

Eliminate transaction costs at zero expense to you!

We have saved communities thousands each year by offering no transaction fee payment option to customers paying with a linked bank account.

See how much your community could save by providing a free way to pay.

Real-time Payment Verification

Seamless Payment Integration & Daily Reconciliation

Send your customer billing file (balance file, print file, however is best for your team) and we will handle all the integrations (no fees or stress involved). Receive daily payment posting file to match with your existing file.


  • No More NSF
  • FREE Pay-by-Phone Automated Service
  • FREE User-controlled Autopay with customized spend limits
  • Get started in days, not weeks

How to get started

doxo simple secure bill pay

Create Your doxoDIRECT Account

Meet with your dedicated Biller Success Team to get set up with a FREE doxoDIRECT account.

Items required to get started:

  • Biller Email Address
  • Biller Physical Address
  • Biller Website URL

Verify Your
Bank Account

Bank Account verification ensures all customer payments made with doxo are sent directly to your business via ACH. Provide your customer balance file for additional upgraded features (at no cost) including:

  • No More NSF
  • Real-time Payment Tracking
  • Autopay with Payment Thresholds
  • Pay-by-phone 24/7 Automated Services
  • Free Payment Delivery with ACH for Customers

Add a “Pay Bill” Website Widget

Add your ready-to-go doxo payment button anywhere on your website.

No coding skills required.


Accelerate Online
Customer Adoption

We understand the importance of customer outreach for successful digital adoption. We are here to help and can provide customized materials including:

  • Custom QR Code & Payment link
  • Bill Inserts
  • eBilling and Digital notifications
  • Social Media Posts
  • Email Campaigns
  • Press and Media outreach
  • Direct Mailers

Start accepting payments faster

With bank account verification customer payments made online with doxo will be sent directly to you via ACH.

The doxo difference

Protecting more than just payments

Give your customers peace of mind to protect more than just payments.

All doxo enrolled users have the option to enroll in doxoPLUS with premium features like $1M Identity Theft Protection, Credit Score monitoring, Overdraft and Late Fee Protection, and Private Pay™ Protection.

Over 10 Million+ households across all 50 states turn to doxo to pay bills.

10M+ Household User Accounts

98% CSAT Rating

120K+ Network Billers

15+ Years of Experience

Customer-Forward Payment Solution “doxo offers a zero-fee payment option and a secure platform for our customers. In addition, residents will be able to pay with even more options than before, including digital wallets.”

Director of Finance, City of Cortland, New York

Better experience, faster payments, lower costs

Accelerate collections, improve customer experience, reduce internal costs, and get paid faster with doxo.

Rethink Bill Pay

Join the network changing how Americans pay bills