User Support
How can we help you?
Do you have questions about doxo, your doxo account, or the status of a payment?
Can I cancel a payment for a refund once the payment has been remitted to a biller?
What kind of company is doxo?
What is a doxoDIRECT biller?
I can’t find the biller I want to pay. How can I add a biller to the doxo Directory?
How can I cancel my doxoPLUS subscription?
What is Private Pay and how is my sensitive payment account information secure?
How do I get my late fees reimbursed for a payment that qualifies for Late Fee Protection?
How do I get my overdraft fees reimbursed for a payment that qualifies for Overdraft Protection?
How do I update card and bank accounts in my doxo account?
How do I manage my email notifications?
How do I cancel my doxo account?
