How do I get my overdraft fees reimbursed for a payment that qualifies for Overdraft Protection?
Overdraft Protection is one of the 5 Essential Bill Pay Protections provided by doxoPLUS subscription.
If you are an active doxoPLUS subscriber and a doxo payment using your Linked Bank Account causes you to overdraft your bank account resulting in a fee, doxo will reimburse your overdraft fee for no more than twice the overdraft fee charged and no more than three overdraft fee reimbursements in any 30 day period. Overdraft fee reimbursement maximum claim is limited to $100 per incident.
In case of an Overdraft Fee Protection claim, please submit a claim with the necessary information or reach out to doxo support. A doxo specialist will contact you to validate your information and collect the requisite documentation.
Additional information is available about doxoPLUS Overdraft Protection in doxoPLUS Terms of Use.