doxoINSIGHTS Unveiled: Inaugural Report Reveals U.S. Households Pay $984, on Average, on Recurring Household Bills

First-of-its-Kind Report Leverages doxo’s Unique, Crowd-sourced Data to Compare Key Bill Expenses in the largest 25 U.S. Metros; Miami Most Expensive, Charlotte Most Affordable

SEATTLE – April 30, 2019 – doxo, the innovative web and mobile bill pay service, today released America’s Household Bills, Unbundled, the first-ever report analyzing what Americans are paying for their monthly bills in the 25 largest US metros. The doxoINSIGHTS report from the company’s data analytics team, provides a unique and enlightening look showing that the average American household pays $984 per month, or 17% of their household income, on the nine most common bills, excluding housing expenses like rent or mortgage. doxoINSIGHTS analyzes aggregate payment statistics to more than 45,000 billers across 45 different service categories from over 2.5 million users to uncover the actual, unfiltered average cost consumers pay for key household bills and share it in a collective snapshot.doxo’s data is based on anonymized, aggregated statistics from actual payments made  by millions of households for key services, and thereby avoids the self-reported estimates and inaccuracies inherent to standard consumer polling methods of typical industry reports.

Show Me the Money!While the national average on monthly household expenses is $984 per household, the report found that the Miami metro, with a median household income of $52,667, surprisingly has the highest cost for monthly bill expenses-$1,157 -compared to metros such as San Francisco or Washington D.C. where the average household income exceeds $88,000. Charlotte locals have the lowest average monthly bill expenses at $869.

25 Largest Metro Areas [1](Most to least expensive for the nine most common household bills)

  1. $1,157 Miami
  2. $1,126 New York
  3. $1,096 Los Angeles
  4. $1,073 San Francisco
  5. $1,070 Washington
  6. $1,062 Philadelphia
  7. $1,061 Detroit
  8. $1,056 Pittsburgh
  9. $1,037 Houston
  10. $1,036 Boston
  11. $1,015 Denver
  12. $991 Dallas
  13. $989 Portland
  14. $976 Chicago
  15. $958 Seattle
  16. $949 Orlando
  17. $941 Sacramento
  18. $940 Columbus
  19. $923 Minneapolis
  20. $923 Salt Lake City
  21. $921 Cleveland
  22. $911 Kansas City
  23. $899 St. Louis
  24. $876 Atlanta
  25. $869 Charlotte

[1] United States Office of Management and Budget Combined Statistical Areas

“doxo’s mission is to make it super simple to stay on top of due dates and pay bills with a click. And a critical part of this mission is making information transparent for our users and participating billers alike, so they can compare expenses to their area average, overall and by type of service. This first-ever report covers the nine most common bills, making up nearly $12,000 of household spend each year on average. It’s a huge part of the typical household budget, so it’s helpful to see how these expenses stack up,” says Steve Shivers, CEO of doxo. “Information and transparency empower both users and providers and doxoINSIGHTS reports enable consumers to make better decisions, reduce unnecessary expenses, and improve their financial outcomes.”
The findings outline the average costs of the top nine most common household bills, excluding mortgage or rent payments, including: Alarm & Security, Auto Insurance, Auto Loans, Cable, Internet & Phone, Mobile Phone, Health Insurance, Dental Insurance, Life Insurance, and Utilities (i.e. water, gas, electricity, waste, etc.). Together, they make up America’s Bundle of Bills, where the combined auto-related bills (loans and insurance) far and away are the highest average monthly expense for Americans at $614, or 10.8% of the average household income.
Top 25 Metro Average Spend of the Most Common Monthly Bills Paid, Most to Least Expensive:

  • Auto Loans: $376
  • Auto Insurance: $238
  • Utilities: $237
  • Health Insurance: $136
  • Life Insurance: $124
  • Cable, Satellite, Internet & Phone: $118
  • Mobile Phone: $98
  • Alarm & Security: $82
  • Dental Insurance: $35
Netflix and Bill
More than four in five American households (82%) pay a cable or satellite bill, averaging $118 per month. This number jumps in the North East however, with Boston specifically averaging $138 per bill, or 117% of the national average. It’s the lowest in Miami averaging $107 per bill, $31 less than what Boston pays.
Game Faces On
East coast vs. West coast; Chicago deep dish or thin crust New York style pizza; LeBron James or James Harden – Americans love to pit their city’s favorites in friendly (or not-so-friendly) rivalries. The data provided by doxoINSIGHTS offers an opportunity to look at a breakdown of each metro to see how it holds up against other locales.
Bruins vs. PenguinsBoston and Pittsburgh are longtime rivals within the hockey world and are nearly tied when it comes to the total monthly spend on household bills:

  • Boston, Massachusetts: $1,036
  • Pittsburgh, Pennsylvania: $1,056

When it comes down to the real test of how they rank in spend by percent of household income however, Boston wins by a landslide, at 4th place in terms of affordability with Pittsburgh ranked at 24th, with its residents’ bills making up the second highest percentage of income of all 25 metros.

  • Boston, Massachusetts: 16% of total household income goes to monthly recurring expenses
  • Pittsburgh, Pennsylvania: 23% of total household income goes to monthly recurring expenses

Sounders vs. Timbers

If you’re going to call, text or stream from the big match on your mobile, folks in Seattle will pay 11% more on average than the top 25 markets and 16% more than their friendly rivals to the South in Portland, who pay 4% less than the top 25 average.

Yankees vs. Red Sox

Boston takes another win when it comes to one of the oldest and most famous baseball rivalries, Boston vs. New York. Boston’s average monthly spend on household bills puts it at 5 percent above the national average, while New York sits 9 percent higher.

Convertibles vs SUVsThose in Miami who crave their daily sun pay 42% more for auto insurance than the average top 25 metros for the privilege of driving convertibles. While folks living in the Salt Lake City area, who can ski practically year-round, pay 23% less than the top 25 metro average in auto insurance to tackle the terrain in SUVs.

doxoINSIGHTS goes deeper than the standard polling approach of common industry reports, because the data is not based on self-reported estimates of expenses, but rather actual payment trends aggregated across millions of users. The contributing factor is doxoINSIGHTS sample size. Whereas an average industry survey will poll a few hundred or a thousand participants and relies on them to report their spending, doxo has access to anonymized data from more than 2.5 million paying users across the United States and sees actual spending month to month. Additionally, doxoINSIGHTS is capable of isolating individual bill categories and filter by region.For the first time, consumers can now see the unfiltered, breakdown cost of the most common monthly bills and gain valuable insight into how their own bills compare to others in their area, and other metros around the country.

To view more on doxoINSIGHTS and its America’s Household Bills, Unbundled, including a full breakdown of the top 25 largest metros and the amount paid in household bills, click here.

About doxodoxo is a simple, secure all-in-one bill pay service that facilitates secure payment to any biller, with any payment method, on any device. doxo currently serves over 2.5 million users who make payments to over 45,000 local and national businesses, making doxo the largest bill pay directory in the nation. Billers on the network get paid directly, fast and free–and consumers have complete bill pay independence over when and how they pay their bills. doxo more than doubled its customer base in 2018 and is expanding its team to further accelerate growth and change the bill pay landscape to focus on the customer. doxo investors include MDV, Sigma Partners, and Bezos Expeditions. doxo is based in Seattle, WA.

For more information about doxo, visit

About doxoINSIGHTSdoxoINSIGHTS is designed to provide the best possible look into the average American household’s monthly bills and relies on anonymized data from doxo’s 2.5M customers, paying more than 45,000 billers. doxo’s vast amount of data gives a uniquely accurate perspective into what households are actually paying for their bills and provides a sound basis for constructing an accurate gauge of relative differences in the cost of the most common monthly bills across America. doxo’s data is based on anonymized, aggregated statistics from actual payments made by millions of households for key services, and thereby avoids the self-reported estimates and inaccuracies inherent to standard consumer polling methods of typical industry reports.. The largest contributing factor is doxoINSIGHTS sample size. Whereas an average industry survey will poll a few hundred or a thousand participants, doxo has access to data from more than 2.5 million paying users across the United States, and their aggregated routine, monthly household expenses. Additionally, doxoINSIGHTS is capable of isolating bill categories and filtering by region.

For more information about the methodology, visit

Press Contact:
Dotted Line Communications for doxoJenny Davis