User Support » About doxo » Are the FTC allegations against doxo true?

Are the FTC allegations against doxo true?

No, the FTC’s allegations are untrue and fallacious. 

For over 14 years, doxo has steadfastly upheld its commitment to not just complying with regulations, but surpassing market standards. Our unwavering dedication ensures that consumers are not just protected, but also empowered throughout their bill pay experience. 

To date, we have assisted over ten million people in safely and efficiently paying their bills, eliminating extraneous costs, and improving and protecting their financial health.

The U.S. Federal Trade Commission’s current investigation is unjust and inaccurate, presenting a narrative that is a monumental step backward from the objective of reducing bill pay complexity and costs.

The U.S. Federal Trade Commission’s complaint indicates a fundamental misunderstanding of the existing bill pay market and the structural inefficiencies that almost always work against consumers. 

doxo is committed to fighting on behalf of all consumers and billers who deserve a better bill pay experience, and we look forward to seeing their interests prevail.

The company’s full statement can be read at https://www.doxo.com/w/company/statement/.

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