doxo’s Paperless Bill and Statement Delivery Significantly Reduces Costs to Utilities, Speeds Payments on Web and Mobile
SEATTLE – October 16, 2012 – doxo, the all-in-one digital file cabinet and e-payment solution, today announced eight new water and sewer districts have joined the doxo network. Customers of the City of Cheney, City of Port Townsend, Clallam County Public Utility District, Valley Water District, Yorba Linda Water District, Mukilteo Water and Wastewater, Ronald Wastewater, and Lake Stevens Sewer District can now receive their bills, statements and other notices directly to their free doxo accounts. With doxo, utilities can offer customers a convenient online tool to manage their accounts, go paperless with their bills, and receive payments an average of 14 days faster from customers on the network, as compared to traditional bill payment channels. In addition, businesses can connect with their users through the doxo mobile app featuring doxoPAY, a first-of-its-kind mobile bill payment and management solution that allows customers to receive and pay bills from their smart phones and tablets.
“We’re getting rapid paperless growth on doxo. Not only does doxo allow our customers to easily receive and pay their bills online and on mobile,” said Sue Parks, Finance Manager, Mukilteo Water and Wastewater District, “but they can do that from the same place they manage their other household accounts. This is a great convenience for our customers, saves trees, and reduces mail expenses for our utility.”
“In just the first few months on doxo, our paperless adoption has far exceeded our initial expectations. Our customers have responded very positively to the opportunity to Connect with us and go paperless on doxo,” said Tonya Christoffersen, Deputy Manager of Administration, Lake Stevens Sewer District. “The concept has taken off and in today’s world, saving money and saving our environment is a priority for many and we are proud to be a part of it.”
In addition to receiving bills and statements directly from their local utilities and other providers who have joined the network, consumers use doxo as their free online vault to manage critical account information and receive and store documents of all types—from auto policies and insurance statements to warranties and receipts. Users can directly connect with all types of providers on doxo including AT&T, Sprint, Puget Sound Energy, Kansas City Power and Light, Sound Community Bank, Oregon Federal Credit Union, Clark County Treasurer, and many other local and national businesses in healthcare, banking, insurance, telecomm, cable, government, and other categories.
Each time a customer connects to a provider, paper mail is turned off completely, and documents are thereafter delivered directly to their digital file cabinet. Documents can be filed, printed, or downloaded at any time, and are securely stored without time limits. Users can set up their free digital file cabinets today by going to www.doxo.com, or download the doxo Mobile app for free in the iTunes Store, Google Play, and the Amazon App Store.
“The rate of paperless growth we’ve seen on doxo has been terrific. Joining the doxo network gives us a great way to save time and money associated with sending bills, statements and other documents,” said Jen Chen, Accounting Manager, Ronald Wastewater District. “Our customers get an easy, paperless billing solution while we are able to lower our operating costs and speed payments, so everyone wins.”
For businesses, doxo’s digital file cabinet and mobile app eliminate the key obstacles consumers cite to going paperless and empowers companies of all sizes to simplify customer interaction, speed collection, eliminate credit card fees, and dramatically increase paperless adoption without expensive software. Businesses on doxo and doxo Mobile typically save 80 percent or more on the average cost of mailing a document and receiving a payment. To learn more and create a doxo Provider account, or start a free doxo trial, visit www.doxo.com/business/.
In addition, doxo recently announced the doxo network, making it easier for consumers to find the most relevant business providers in their local area, add them to their personal doxo list, and organize their critical account information, notes, documents, and more. Consumers can visit network.doxo.com to find the most popular providers in their area and organize their accounts.
doxo is the easiest way for businesses and customers to Connect and interact. doxo provides consumers a digital file cabinet that makes it simple to organize household accounts and store important documents from multiple providers all in one place. For businesses, joining doxo makes it easy to connect and interact with customers, deliver documents paperlessly, and get paid with doxoPAY. Every month thousands of customers and businesses are connecting and going paper-free on doxo, dramatically reducing payment, paper, and postage costs and eliminating environmental waste. doxo investors include leading venture firms Mohr Davidow Ventures, Sigma Partners, and Bezos Expeditions, the venture investment fund of Jeff Bezos. doxo has been recognized as a Red Herring Top 100, a Best of the Web by NetBanker, American Business Awards New Product of the Year, an official Webby Award Nominee, and as an AlwaysOn OnDemand Top 100 Private Company. doxo is headquartered in Seattle, Washington. More information can be found at www.doxo.com and consumers can visit network.doxo.com to find the most relevant providers in their area and organize their accounts. Businesses interested in joining the doxo network can create a doxo Provider account, or start a free doxo trial, at www.doxo.com/business/.