Is doxo a legitimate company?
Founded in 2008, doxo is a Seattle-based financial technology company with a mission to simplify and reduce the anxiety of paying bills. To date, we have helped over ten million customers in paying more than 120,000 billers with a single, secure login using their bank or card account, all in one place.
We have partnered with some of the largest companies in the financial industry, including TransUnion, Plaid, Apple, and many top billers and investors, including Jackson Square Ventures, MDV, and Bezos Expeditions.
Our support services are easily accessible through phone, online, or chat. With doxo’s 24/7 chat support, users can resolve most common questions online or in the app. Users can talk to a live agent via chat or phone during standard business hours.
Our support team has an 85% positive customer satisfaction rating (CSAT). According to the industry benchmark, a CSAT score of 70% or higher indicates that most customer responses are equivalent to ‘very good’ or ‘excellent.’ You can find solutions for common user inquiries online at https://www.doxo.com/w/user-support/.
Independent ratings confirm that doxo exceeds industry standards and is consistently rated four stars or better by Apple Store, Google Play, Trustpilot, Sitejabber, Best Company, and others.
doxo Terms of Service agreements for users and billers can be accessed at your convenience via: https://www.doxo.com/w/legal/.