What are doxo payment fees, when do they apply, and how are they calculated? How do I pay for free?
doxo is an all-in-one, independent bill pay service that enables you to pay more than 120,000 billers across 45 categories, with your choice of a bank account, credit card, debit card, or Apple Pay, all with a single, secure login.
Just like individual billers, which bundle payment processing costs into their service charges or charge transaction fees in some cases, doxo must cover the cost of payment processing and transparent payment fees are part of how that’s done. doxo shows these fees, when they apply, before you submit a payment in checkout, and always offers free payment alternatives to eliminate the fees. To cover processing and delivery costs for bill payments, for ACH, a $2.99 or $3.99 fee may apply, and for cards the fee is calculated based on the size of the bill payment being made (typically, 3 to 3.5% of the amount). In most cases, you’ll find the fee lower for ACH than for card payments.
The fee, if any applies, is immediately shown as soon as all your key choices are made that determine any applicable fee, and in every case, you’ll be shown the total charge and the payment fee (if any) prior to submitting your payment.
The choices you make that determine whether and how much payment fee may apply are: which biller is being paid; whether you are making the payment with a linked bank account, ACH, or a card account; whether you are (or opt-in to become) a doxoPLUS subscriber.
In any case, and in every checkout before you submit a payment, you are always shown the total amount that will be charged to your payment account and, immediately below, the payment fee if any, that is part of that total charge. You are also, in every case, provided the opportunity to change the payment method, or cancel making the payment altogether, prior to submitting the payment, if you choose. Additionally, immediately after you submit a payment, your checkout lands on a payment receipt page that again shows all key payment details, including any payment fees that may apply, and again allows you to immediately cancel the payment if you choose.
How do I pay for free?
Remember, doxo also provides a FREE payment delivery option to pay ANY and EVERY bill: simply link your bank account in your doxo Wallet to activate FREE payments to any of your billers when used as the payment method for your bill payment.
Activating a doxoPLUS subscription helps even more savings by expanding free payments to include payments with ACH and most debit cards, and providing other key Protections ($1M Identity Theft Protection, Credit Score monitoring and Protection, Late Fee Protection, and Overdraft Protection) for paying bills. Visit www.doxo.com/u/doxoPLUS for more information on doxoPLUS benefits.
Organizing all your bills in one place with doxo can help you avoid the hidden costs of bill pay that cost the average U.S. household more than $1,000 per year – including late fees, overdraft fees, credit costs, and identity theft.
Read full report on the hidden costs of bill pay at: https://www.doxo.com/w/insights/the-hidden-costs-of-bill-pay-report-2024/