Biller Support » Payments » I have a question about a payment sent to me (e.g. I can’t find the customer account to apply the payment), what should I do?

I have a question about a payment sent to me (e.g. I can’t find the customer account to apply the payment), what should I do?

Send us an email at payments@doxo.com and we will follow up with 24 hours (business days) to help you get it resolved.