Add, Don’t Replace
Add a Zero-Fee payment option that complements your existing billing software. Continue receiving payments how you always have while adding a Fee-FREE choice for your customers.
Offer a FREE Online Payment Option for Your Customers
No-cost payment delivery for municipalities and utilities. Our platform works in addition to your existing bill pay—giving residents a Zero-Fee option, while remaining fast and simple to set up.
Trusted by 400+ Service Providers to Offer a FREE Payment Option
Zero-Fee Payments for Consumers at
Zero-Cost for Municipalities
Removing fees for customers shouldn’t mean that costs get passed on to billers. Adding doxo as a FREE payment option comes at no cost to billers—with no setup fees, no hidden fees, and no time-bound commitment.
Convenience Backed by Adoption
Many of our partnered billers see adoption rates over 60%, with some larger billers receiving as many as 500,000 free payments per year.
Reduce Manual Processing
Transaction fees push customers to mail or in-person payments. A No-Cost online payment option shifts payments away from those manual channels—freeing your team from unnecessary payment processing.
Over 12 Million Fee-FREE
Payments Made
Premium Functionality
at No Additional Cost
In addition to No-Cost online payment delivery, your customers can enjoy the features and convenience that come with paying with doxo. These benefits help alleviate administrative workload, while remaining completely FREE for Billers.
- 24/7 Pay-by-Phone (IVR)
- Automatic Payments
- No Insufficient Funds Penalties
- And more
Getting started is Quick and Easy!
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01
Talk to an Expert
Our bill pay experts have tailored custom solutions for over 400 billers with unique needs and asks.
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02
Enable Direct Deposits
Receive funds directly, ensuring that payments are delivered in a timely manner.
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03
Add the doxo Pay Link
Adding the doxo pay link can be as easy as copy and paste. We provide accompanying descriptions clarifying payment options.
Your Partner in Bill Pay
With doxo, you have a dedicated biller support team ready to help with the following:
- Biller-specific doxo Control Panel
- Year-Round 24/7 System Monitoring
- Year-Round 24/7 System Support
- Live Dedicated Support with U.S. Based Phone & Email
- Account Management
Our support team has a 98% Customer Satisfaction Rating (CSAT) supporting 120,000+ Billers.
Simple Integration
We provide payment posting files that include customer and account-level payment details, so payments can be reconciled quickly and accurately.
Our reconciliation files are customized to match your existing payment software, enabling a smooth, painless integration.
Payment solutions you can count on
Have questions? Talk to our bill pay experts to learn more and find out if doxo is a good fit for you.
