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User Biller

Simplify bill pay with a fast, secure, all-in-one solution

doxo is the leading cloud-based bill pay solution for Billers with real-time payment tracking, faster payment collections, and no more NSF.

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Finally, a digital bill pay platform built around the user experience

Learn why thousands of Billers and Service Providers are switching to doxo.

No More NSF

doxo handles real-time customer account validation and all bank return processing. No more hours focused on reversing accounts due to returns.

Accelerate Autopay

No more paper forms or collecting return checks to enroll, autopay is included directly in each customer payment flow.

Real-time Payment Visibility

Save your team time reviewing customer files with real-time payment details including payments scheduled, pending, and completed transactions.

Premium Security

Our PCI-compliant platform has state-of-the-art reconciliation, fraud detection, and security to protect user information.

Live Dedicated Biller Support

Dedicated live support for you (Billers) AND your customers with a 98% provider satisfaction rating (CSAT) and over 84% CSAT for over 10 million users. Plus 24/7 Self-Support with chatbot and online services.

Pay-by-Phone Service for Your Customers

Interactive Voice Response (IVR) gives your customers access to around the clock bill payment phone service providing pay-by-phone, bill due amount, and date for your customers.

Mobile Friendly

Not all online bill pay solutions are optimized for mobile.
We offer seamless functionality across all devices for a truly convenient and accessible user experience.

Seamless Integrations

doxo works in tandem with any financial, accounting, or billing software.

Customer Notifications

Easily send bills, notifications, and updates to your customers in minutes. Promote online bill pay with QR code bill inserts, social media posts, and more.

Customer using a mobile phone and payment card.

Deliver the security and convenience your customers deserve

Accept payments seamlessly from any device, smartphone (iOS App Store and Android Google Play), or pay-by-phone. doxo’s all-in-one payment platform allows your customers to manage how and when they pay with more payment options including:

  • Credit Cards
  • Debit Cards
  • Digital Wallet (Apple Pay)
  • Bank Account (ACH)

Our PCI-compliant platform has state-of-the-art reconciliation, fraud detection, and security measures to protect user information.

Customer account and payment information stored on doxo is encrypted or tokenized to ensure user information is always secure.

Learn More

Is your current online bill pay service mobile-friendly?

62% of Americans pay bills on a mobile device.

Deliver exceptional cross-device customer experiences with doxo, ensuring secure, swift, and comprehensive payments, whether through mobile, desktop, or pay-by-phone methods for every transaction.

Data provided by doxoINSIGHTS, a unique, aggregate, anonymized view into America’s cost of bills with data from over 10 million households across all 50 states covering 97% of zip codes.

Easy sign-up for autopay! “Since signing up for doxoDIRECT and making it easier for our customers to pay online by adding the doxo bill pay button, the process has become even more efficient. We continue to tell new customers about doxo and how easy it is to sign up for auto-payments!”

City Treasurer

Ensure On-time Payments “We encourage all of our customers to sign up for doxo and automatic payments. doxo ensures that customers pay their bill on time.”

Office Manager

Reconciliation is Simple & Easy “The reconciliation reports are simple to follow and easy to match for our treasury department.”

City Utility Administrator

Payment solutions you can count on

Have questions? Talk to our bill pay experts to learn more and find out if doxo is a good fit for you.

Schedule a Demo