Late Fee Claim

A few additional pieces of information are required to process your claim. Please review the additional notes below prior to submitting your claim.

  • Late fee reimbursements are limited to $100 per claim, no more than the amount charged, and no more than three reimbursements in any 30-day period. However, your case may be unique. Please complete the form and someone will contact you to investigate further.
  • Please be prepared to provide a statement, bill, or other biller document reflecting the amount of the late fee charged.
  • Please be prepared to show that your payment was sent with adequate time to be received by its due date via the doxo email payment receipt or other evidence that the doxo payment was submitted with a doxo delivery date before the due date of the bill in question.
  • A doxo specialist will contact you to validate your information and collect the above mentioned documentation.

Submit a Claim






Note: Please enter the Account Number associated to the Bill Amount Paid to Provider/Biller