New Online Billing and Payment Option Improves Customer Interaction and Convenience
SEATTLE, WA – September 4, 2013 – Woodinville Water District announced that paperless adoption through doxo surpassed five percent of customers in the first ninety days. Woodinville Water District customers can now receive bills and other documents, organize account info, and make payments directly from their free personal doxo account – online or via the doxo mobile app, so their account records are always with them.
“The rapid adoption of doxo by our customers is well above our initial expectations,” said Jack Broyles, finance manager at Woodinville Water District. “The added online capabilities of doxo enable us to provide new customer convenience options like secure record-keeping, auto-payment with limits, and even mobile apps; all while helping reduce operational expenses and cut paper waste.”
“We’re very pleased to have Woodinville Water District on the network, and even more pleased with the results they’re achieving.” said Roger Parks, co-founder and vice president, provider success at doxo. “doxo simplifies customer interactions and dramatically increases paperless adoption without the complexity and expense of traditional enterprise software.”
doxo makes it easy for businesses to connect and interact with their customers. With doxo, consumers can securely manage service provider accounts, receive and store documents in an easily accessible free, cloud-based digital file cabinet and make payments – online or through the doxo mobile app. Businesses of all types – finance, utilities, healthcare, banking, insurance, and more – use doxo to connect to customers to boost online and mobile engagement, accelerate paperless adoption, and get paid faster. Headquartered in Seattle, doxo is venture-backed by leading firms Mohr Davidow Ventures, Sigma Partners, and Bezos Expeditions. For more information visit: www.doxo.com.