Rubatino Refuse Removal Joins doxo; Paperless Adoption Jumps 10% in First 90 Days
Rubatino Refuse Removal announced that more than 10 percent of customers connected and went paperless on doxo in the first 90 days. Rubatino customers can now receive their bills and other documents, as well as organize account info, and make payments directly from their free personal doxo account.
“The impact of launching doxo has been immediate, with a far bigger boost in adoption in the first few months than we initially expected,” said Larry Goulet, executive vice president at Rubatino Refuse Removal. “doxo’s convenient payment capabilities and auto-pay with limits, provides our customers with a hassle free way to pay their bills. Customers on doxo pay their bills in just 14 days on average – twice as fast as our typical bill payment via mail or bank bill-pay.”
Rubatino Refuse Removal customers can connect on doxo by doxo Network or by downloading the iPhone or Android app.
Every time a customer connects to Rubatino on doxo, their bills and account documents are automatically delivered directly to their free doxo digital file cabinet, accessed online or via the doxo iPhone and Android mobile app. Documents can be printed or downloaded at anytime. Further, with doxoPAY, customers can quickly pay bills, or set up auto-pay with user-specified limits.
“We’re very excited to have Rubatino on the network, and pleased they’re seeing such amazing results.” said Roger Parks, co-founder and vice president, provider success at doxo. “They’ve achieved a terrific customer benefit and cost savings right out of the gate. We designed doxo to work for any size or type of company, and to eliminate the expense, complexity, and low adoption of legacy bill pay systems. Rubatino’s success is a validation of this strategy.”
For businesses, doxo’s digital file cabinet and mobile app eliminate the key obstacles consumers cite to going paperless and empowers companies of all sizes to simplify customer interaction, speed collection, eliminate credit card fees, and dramatically increase paperless adoption without expensive software. To learn more, connect with doxo’s Biller Success Team.
About Rubatino Refuse Removal
Rubatino Refuse Removal, established in 1907, provides collection, recycling and disposal services. Our customers include residential, commercial, industrial and municipal customers in Everett, WA.
About doxo
doxo makes it easy for businesses to connect and interact with their customers. With doxo, consumers can securely manage service provider accounts, receive and store documents in an easily accessible free, cloud-based digital file cabinet and make payments – online or through the doxo mobile app. Businesses of all types – finance, utilities, healthcare, banking, insurance, and more – use doxo to connect to customers to boost online and mobile engagement, accelerate paperless adoption, and get paid faster. Headquartered in Seattle, doxo is venture-backed by leading firms Mohr Davidow Ventures, Sigma Partners, and Bezos Expeditions. For more information visit: www.doxo.com.