Forrester’s insurance industry report highlights critical benefits doxo brings to the enterprise
SEATTLE, Washington – August 5, 2010 – doxo (www.doxo.com), a new way for people and providers to connect and go paperless, today announced that it has been named a “Hot Insurance Tech Company to Watch in 2010” by Forrester, one of the world’s most respected technology research firms. doxo is readying a new online service that will provide a unique channel to revolutionize paperless transactional mail adoption. It saves providers across all types of industries billions of dollars in printing, paper and production costs; improves customer satisfaction; and reduces environmental waste. En route to commercial availability, the company is conducting private enterprise pilots that include some of the largest U.S. utility, insurance, banking, cable and telecom providers.
“doxo connects people and providers by working alongside existing bill pay and transactional systems — increasing its reach to a new set of customers who demand a different approach,” stated Forrester senior analyst Ellen Carney in the report. For insurance companies in particular, Carney goes on to say: “The insurance industry is hampered by legacy processes and industry regulation, both of which result in lots of paper-based policyholder communications… doxo’s approach to going paperless positions insurers as policyholder advocates, watching out for the interests of policyholders, while helping the insurer reduce transaction costs.”
“Forrester’s recognition of doxo in this report is great validation of our unique model,” said doxo founder and CEO Steve Shivers. “doxo’s approach directly addresses the key paperless requirements cited by consumers and enterprises that haven’t been effectively met through existing methods, and puts us in position to catalyze a tremendous increase in paperless adoption.”
The Forrester report can be found at www.forrester.com//rb/Research/hot_insurance_tech_companies_to_watch_in/q/id/57432/t/2.
doxo is pioneering the way for people and providers to connect and go paperless, breaking customer adoption barriers and saving businesses billions of dollars in printing, paper and postage costs. The company is currently piloting its offering with national and regional service providers, as it works towards full commercial availability. doxo investors include top-tier venture partners Mohr Davidow Ventures and Bezos Expeditions. The company is led by executives who have driven businesses that have scaled to serve tens of millions of users and processed billions of dollars in consumer mobile and Internet transactions. doxo is headquartered in Seattle, Washington and can be found at www.doxo.com.