US Commerce and Trade Research Institute recognizes doxo’s innovation, customer service, and commitment to ethical business standards
September 16th 2015 – doxo has been selected for the 2015 Washington Excellence Award amongst all its peers and competitors by the US Commerce & Trade Research Institute (USCTRI). doxo was specifically recognized for its excellence in consumer payments and customer service.
Each year the USCTRI conducts business surveys and industry research to identify companies that have achieved demonstrable success in their local business environment and industry category. They are recognized as having enhanced the commitment and contribution of small businesses through service to their customers and community. Small businesses of this caliber enhance the consumer driven stature that Washington is renowned for.
“The doxo team has poured tremendous energy into building a great consumer experience for bill payment, and backing it up with strong customer support and service,” said Steve Shivers, ceo and co-founder of doxo. “This is terrific recognition to receive from the USCTRI, validating that we’re on the right track.”
USCTRI selected doxo based on its consistent demonstration for upholding business ethics and the company’s value of excellent customer support. This recognition by USCTRI marks a significant achievement for doxo as an emerging payments leader the bill pay market, setting benchmarks for a new standard of efficient, secure, mobile-optimized bill payment.
As part of the industry research and business surveys, various sources of information were gathered and analyzed to choose the selected companies in each category. This research by USCTRI is part of an exhaustive process of evaluation to select businesses that most exemplify innovation with high ethical and customer service standards.
doxo is the simple, secure way to manage all the key bills and payments in your life. doxo makes it easy to organize all your accounts, manage account bills and email, and make payments to any of more than 12,000 billers, online or through the doxo mobile app. Through doxo, businesses of all types – banking & credit cards, healthcare, insurance, investment, phone, TV & internet, and utilities – connect to customers to simplify bill payments, boost mobile and online engagement, accelerate paperless adoption, and get paid faster. Headquartered in Seattle, doxo is venture-backed by Mohr Davidow Ventures, Sigma Partners, and Bezos Expeditions. For more information visit: www.doxo.com.
The USCTRI is a leading authority on researching, evaluating and recognizing companies across a wide spectrum of industries that meet its stringent standards of excellence. It has spearheaded the idea of independent enterprise and entrepreneurial growth allowing businesses of all sizes to be recognized locally and encouraged globally.
Particular emphasis is given to meeting and exceeding industry benchmarks for customer service, product quality and ethical practices. Industry leading standards and practices have been developed and implementation of the same has been pioneered by the dedicated efforts of the business community and commerce leadership. More information on USCTRI can be found at www.usctri.org.