Pay PrePass quickly and securely with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account, online or with your mobile phone on doxo.
Apple Pay Visa Mastercard Discover bank account

The safest way to pay your bills

  • State-of-the-art security
  • Real-time bank balance verification
  • Overdraft protection
  • No late fee guarantee
  • ID theft protection
  • Credit score monitoring

doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. doxo is not an affiliate of PrePass. Logos and other trademarks within this site are the property of their respective owners. No endorsement has been given nor is implied. Learn about doxo and how we protect users' payments .

Contacting PrePass

Options for reaching PrePass customer service. See something wrong? Suggest an update

General information about PrePass


Services : Commute & Mass Transit
Industry Groups : Travel
Service Area : National

Frequently Asked Questions

Common questions, curated and answered by doxo, about paying PrePass bills.

How can I pay my PrePass bill?

You can pay them directly on this website. Or pay on doxo with credit card, debit card, Apple Pay or bank account.

I have a question about my PrePass bill. Who should I contact?

Ask your billing questions directly by phone 800-773-7277, email (prepassupdates@prepass.com) or on their website.

I'm looking for my bill. Where can I find it?

Visit PrePass to access your bill.

What types of PrePass payments does doxo process?

doxo processes payments for all PrePass services, including Commute & Mass Transit and others.