City of Philadelphia - Utilities (PA)
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doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. doxo is not an affiliate of City of Philadelphia - Utilities (PA). Logos and other trademarks within this site are the property of their respective owners. No endorsement has been given nor is implied. Payments are free with a linked bank account. Other payments may have a fee, which will be clearly displayed before checkout. Learn about doxo and how we protect users' payments.
Useful Information for City of Philadelphia - Utilities (PA) Customers
Frequently Asked Questions
Common questions, curated and answered by doxo, about paying City of Philadelphia - Utilities (PA) bills.
What payment methods does Philadelphia Water Department accept?
You can visit [here](https://secure.phila.gov/PaymentCenter/AccountLookup/) to pay them directly, or pay through doxo via Apple Pay, debit card, bank account or credit card.
I have a question about my Philadelphia Water Department bill. Who should I contact?
Questions about your bill should be directed to your biller by phone 215-686-6880 or email (webissues@phila.gov).
I'm looking for my bill. Where can I find it?
View your bill online at [Philadelphia Water Department](https://secure.phila.gov/WRB/WaterBill/Account/GetAccount.aspx).
What types of Philadelphia Water Department payments does doxo process?
doxo processes payments for all Philadelphia Water Department services, including Water & Sewer and others.