Also Known as: Jacksonville Electric Authority
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Options for reaching JEA customer service.
Frequently Asked Questions
Questions about JEA? Maybe we can help.
- Does JEA offer online bill pay?
JEA can be paid online. Visit the doxoPAY page for JEA in a web or mobile browser to make a bill payment.
- How can I sign into my JEA account online?
You can login to your JEA account online on their site at: www.jea.com.
- I'm not able to login to my online JEA account. Where can I get help?
Contact customer support for JEA if you need help accessing your account or resetting your password. Visit their support page here: www.jea.com.
- How can I access my JEA account via my mobile device?
JEA has an app for Android mobile phones and tablets. You can download the JEA Android app here. JEA does not offer an iOS app at this time.
- I have a question about my JEA account. How do I contact customer support for my provider?
Customer support for JEA can be reached online at www.jea.com. Reach JEA by phone at 904-665-6000.
- Is there an alternative name for JEA?
JEA may also be referred to as: Jacksonville Electric Authority.