City of Richmond - Utilities (VA)
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Useful Information for City of Richmond - Utilities (VA) Customers
Frequently Asked Questions
Common questions, curated and answered by doxo, about paying City of Richmond - Utilities (VA) bills.
How can I pay my City of Richmond (VA) bill?
You can pay them directly on this [website](https://www.officialpayments.com/index.jsp?JSESSIONID=4h4TTJ1TcThypjJ!1920032018!406979589). Or pay on doxo with credit card, debit card, Apple Pay or bank account.
Where can I ask questions about my City of Richmond (VA) bill?
Make billing inquiries directly by phone 804-646-7000 or email (dpucustserv@richmondgov.com).
I'm looking for my bill. Where can I find it?
Visit [City of Richmond (VA)](https://www.officialpayments.com/index.jsp?JSESSIONID=4h4TTJ1TcThypjJ!1920032018!406979589) to access your bill.
What types of City of Richmond (VA) payments does doxo process?
doxo processes payments for all City of Richmond (VA) services, including Water & Sewer and others.