Pay Duke Energy quickly and securely with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account, online or with your mobile phone on doxo.
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Contacting Duke Energy

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General information about Duke Energy

Services : Electric , Gas
Industry Groups : Utilities
Service Areas : Indiana , Ohio , Kentucky , North Carolina , South Carolina

Frequently Asked Questions

Questions about Duke Energy? Maybe we can help.

Does Duke Energy offer online bill pay?

Duke Energy can be paid online. Visit the doxoPAY page for Duke Energy in a web or mobile browser to make a bill payment. Visit Duke Energy online bill payment in a web or mobile browser to make a bill payment.

Where can I login to my online Duke Energy account?

Sign into your Duke Energy account online at

I need help logging in to my Duke Energy account. Where's the best place to get help?

Contact customer support for Duke Energy if you need help accessing your account or resetting your password. Visit their support page here:

Can I access my account or pay Duke Energy from my phone or tablet?

Duke Energy has an app for Android mobile phones and tablets. You can download the Duke Energy Android app here. Duke Energy does not offer an iOS app at this time.

How do I contact Duke Energy if I have a question about my account or bill?

Duke Energy offers customer support via their website at You can also contact Duke Energy via phone at 800-777-9898 or email at