At it’s simplest level, doxo Desktop is two things:

1. A drag-and-drop bulk document uploader – the fastest way to add batches of up to 25 documents to your doxo digital file cabinet at a time
2. A backup application – ensures that all the documents you’ve added to doxo, also get backed up to a folder on your own computer

The update we’ve posted today improves on both features, while also resolving some defects.

Improvements in the latest version:

• Better session handling – the application will remain open indefinitely if you choose “remember me.” Keep the app open all the time and drag files to upload into it without having to sign back in. If you have chosen not to have the application remember you, it will automatically sign you out at the end of your session.
• More intelligent backup file naming – Files that get backed up using doxoBackup now have the upload date pre-pended to the file name and utilize the subject field from doxo rather than the root filename. Your files are now automatically organized by your file system whether on Windows or Mac.
• Duplicate folder creation – if you have multiple accounts with the same service Provider on doxo, we used to back up all those files to a single folder. Now, we recognize each unique account or folder on doxo as a separate folder within backup.

Note: If you have issues installing our application, please visit the Adobe AIR install page to get the most recent version of the Adobe AIR framework for your machine.

Just click “Add/Edit” to enter the organization area of your file cabinet:

Once inside, you’ll see the slick new interface for quickly setting up the companies and folders you need in your digital file cabinet. Search for the companies you do business with or walk through our tabbed categories if you need help jogging your memory. When you see a company you’d like to manage on doxo, click and drag it into one of your file cabinet drawers down below. You can create your own drawers and set things up however you’d like.

For you power users, make sure not to miss the “folders” link in the upper right. If you want to keep things in your file cabinet that are unrelated to a specific service provider, this is the way to do it.

Once everything is organized, you return to the Dashboard by clicking “Done”.

Easy, right? We think this goes a long ways towards helping you get your file cabinet set up just the way you want it. Please let us know what you think in the comments below or via the feedback link on the website.

And one more thing: here’s a small easter egg screenshot of my favorite new page in this new organizer experience.

Leading Health Systems Leverage doxo to Eliminate Paper, Speed Bill Payment, and Improve Patient Experience

SEATTLE – February 3, 2012 – doxo, the all-in-one digital file cabinet and e-payment solution, today announced major healthcare provider systems (including hospitals, doctors, and outpatient centers) joined doxo to connect with their patients online and reduce the complexity associated with medical bills, payments, and paperwork. These healthcare providers together represent more than 40 hospitals and 3,000 physicians and include Saint Luke’s Health System, Advocate Health Care and Advocate Medical Group, Novant Health, Northwestern Memorial Hospital, University of Illinois Medical Center, Rockford Health System, and Rush-Copley Medical Center.

Patients connect with their healthcare providers on doxo to securely receive, review, and manage their medical and insurance documents, and pay their medical bills, from their doxo digital file cabinet.  In turn, hospitals, doctors, and insurance companies eliminate paper mail, speed payment for medical services, and simplify the overall experience for their patients and members.

“doxo brings unique benefits for healthcare, because its secure, private model is built for both small and large providers that send bills and other critical documents to its customers,” said Danielle Weber, SVP of Revenue Cycle at Novant Health in North Carolina.  “This is especially crucial for healthcare, because hospital statements and insurance Explanation of Benefits (EOB) need to come together in order for the patient to understand their payment responsibility – doxo helps make this process easier.”

“Our patients have to manage bills and documents not just from our hospitals and physicians, but also from their health insurance, and of course all the other providers in their lives.  doxo complements our existing online payment process and makes it easier for our patients to manage their medical bills,” said Terry McCarthy, director, patient accounts for Advocate Health Care. “It’s all about providing the most convenient way for our patients to receive documents and pay bills online.”

Each time a patient connects, paper mail is turned off, and documents are thereafter delivered directly to the patient’s digital file cabinet.  While every patient may have a different set of healthcare providers and insurance plans, doxo makes it possible to manage all the documents, bills, and payments in one place.  doxo enables users to manage more than just bills – it’s a place they can also keep notes on their treatment and import and organize other medical records. In addition, doxo users receive bills and important documents for all their other household accounts in the same place they manage their healthcare paperwork.

“Healthcare is one of the fastest growing areas of doxo’s business,” said John Talaga, VP at doxo.  “The complexity of multiple provider bills, coupled with the associated health insurance EOB’s, is often difficult and confusing for the patient to manage and often results in increased inquiries, delayed payments, and added patient stress.  doxo is designed to address these problems head on to reduce hassle and stress for patients and deliver strong savings to providers and payers.”

“The growing responsibility of the consumer portion of payments has placed an additional burden on providers’ offices to track collections and maintain their profitability. As the market moves forward, providers are getting savvier in adopting automated solutions that can help ease the burden of receiving post-adjudication payments from the consumers,” said Kunal Pandya, Senior Analyst, Health Insurance and Payments, Aite Group.  “Additionally, it is increasingly important for consumers to manage their healthcare bills and move from a paper-based statement to an automated tool that would help to better manage and understand their expenses. In the next 24 months, we believe that solutions that cater to consumers, providers, and health plans alike will tend to prove to be valuable for all stakeholders involved.”

With doxo Connect, any healthcare provider can directly connect with patients in a matter of minutes, with no software or professional services required.  doxo works for healthcare and health plan providers of all sizes, from the nation’s largest healthcare institutions to a local physician or dentist seeking to alleviate the hassle of paper bills for patients and get paid faster.

To learn more about delivering documents through the doxo network, visit www.doxo.com/for-providers/ To sign up for your own personal doxo account, visit www.doxo.com, or download the doxo mobile app doxo.com/iphone. 

About doxo

doxo is the easiest way for businesses and customers to Connect and interact. doxo provides consumers a digital file cabinet that makes it simple to organize household accounts and store important documents from multiple providers all in one place. For businesses, joining doxo makes it easy to connect and interact with customers, deliver documents paperlessly, and get paid with doxoPAY. Every month thousands of customers and businesses are connecting and going paper-free on doxo, dramatically reducing payment, paper, and postage costs and eliminating environmental waste. doxo investors include top-tier venture firms Mohr Davidow Ventures, Sigma Partners, and Bezos Expeditions, the venture investment fund of Jeff Bezos. The company is led by executives from Qpass, Amazon and Microsoft, who have driven broad consumer adoption of new online services and processed billions of dollars in e-payment transactions. doxo has been recognized as a Red Herring Global Top 100 for 2011, a Best of the Web by NetBanker, American Business Awards New Product of the Year, and the 2011 AlwaysOn OnDemand Top 100 Private Companies. doxo is headquartered in Seattle, Washington. More information can be found at www.doxo.com.  The doxo iPhone app is available at doxo.com/iphone. 

Responsibilities

• Create elegant provider experiences and refine the interactions over time.
• Manage and pro-actively communicate status against a steady stream of projects.
• Design the interface and interactions for businesses on the doxo platform. This includes everything from working on the marketing site, enrollment pipeline, tools management, and email templates.
• Develop and maintain detailed user-interface specifications and design patterns.
• Present your designs to marketing, product, and the executive team for review and feedback.

Requirements

• 3+ years of experience as a UX and/or visual designer.
• A portfolio or samples of work demonstrating an ability to create user-focused solutions.
• Website design experience.
• Demonstrable expertise in the Adobe Suite of products. Ability to convey concepts via wireframe (Omnigraffle preferred) and rapid proto-typing.

SEATTLE – December 13, 2011 – doxo, the all-in-one digital file cabinet and e-payment solution, today announced that doxo has been named a 2011 Red Herring Global Top 100 winner. Selected from a field of leading global companies, doxo was recognized due to the success of its transformative technology that changes the way businesses and consumers connect and go paperfree. doxo was selected as a Global Top 100 winner after first being selected as a Red Herring North America Top 100 winner in June 2011.

“Choosing the best out of the previous two years was by no means a small feat,” said Alex Vieux, Chairman of Red Herring. “After rigorous contemplation, we chose doxo for their breakthrough model and the accelerated pace of their key customer wins, which separated the company from the pack and made them a clear winner. doxo should be extremely proud of its achievement, as the competition for the Top 100 was fierce. The Top 100 Global are truly the best of the best.”

The number of companies using the doxo network to connect and go paperfree with their customers has grown rapidly, and now includes Sprint, AT&T, Puget Sound Energy, Kansas City Power & Light, Sound Community Bank, Oregon Federal Credit Union and many more. doxo users connect with businesses on doxo to immediately turn off paper mail and start receiving bills and statements directly into their digital file cabinets. In addition, doxoPAY makes it simple for customers to manage and automate bill payments all in one place, without having to link away to various sites to manage accounts.

“We are pleased that Red Herring recognized doxo’s commitment to making it simple for consumers to organize household accounts, pay bills online and go paperfree,” said Steve Shivers, CEO of doxo. “We’ve seen terrific growth on our network, enabling thousands of customers to connect and go paperfree with providers every month, and helping businesses significantly reduce mailing and payment processing costs while improving the customer experience overall. Being selected as a Red Herring Global 100 company after its rigorous evaluation process validates this continued advancement.”

To sign up for your own personal doxo account, visit doxo.com. To download the doxo mobile app, visit doxo.com/iphone.  Businesses can learn more and join the network at doxo.com/for-providers.

Red Herring’s Global 100 list has become a mark of distinction for identifying promising companies and entrepreneurs. Red Herring editors were among the first to recognize that companies such as Google, Skype, Baidu, Salesforce.com, YouTube, eBay and many others would change the way we live and work.

Red Herring’s editorial staff evaluated the companies on both quantitative and qualitative criteria, such as financial performance, technology innovation, management quality, strategy, and market penetration. This assessment of potential is complemented by a review of the track record and standing of startups relative to their sector peers, allowing Red Herring to see past the “buzz” and make the list an invaluable instrument of discovery and advocacy for the greatest business opportunities from around the world.

About doxo
doxo is the easiest way for businesses and customers to Connect and interact. doxo provides consumers a digital file cabinet that makes it simple to organize household accounts and store important documents from multiple providers all in one place. For businesses, joining doxo makes it easy to connect and interact with customers, deliver documents paperlessly, and get paid with doxoPAY. Every month thousands of customers and businesses are connecting and going paper-free on doxo, dramatically reducing payment, paper, and postage costs and eliminating environmental waste. doxo investors include top-tier venture firms Mohr Davidow Ventures, Sigma Partners, and Bezos Expeditions, the venture investment fund of Jeff Bezos. The company is led by executives from Qpass, Amazon and Microsoft, who have driven broad consumer adoption of new online services and processed billions of dollars in e-payment transactions. doxo has been recognized as a Red Herring Top 100 for 2011, a Best of the Web by NetBanker, American Business Awards New Product of the Year, and the 2011 AlwaysOn OnDemand Top 100 Private Companies. doxo is headquartered in Seattle, Washington.

As the Sr. Product Manager for Provider Applications, you will own the definition, segmentation, and prioritization of all Provider-facing development within the company. You will actively participate in the development of our strategy and vision while interfacing with stakeholders in every functional area of doxo.

Responsibilities:

• Lead the creation and definition of all Provider initiatives across multiple segments, targeting multiple verticals, from concept to delivery, while driving consensus amongst the stakeholders.
• Articulate product requirements and work through concepts with design to ensure crisp communication and unambiguous implementation.
• Work cross-functionally to manage external commitments, resource constraints, and balance business needs versus technical constraints.
• Define and deliver against objective goals and metrics.
• Research and identify new opportunities to unlock new business successes.

Qualifications:

• 5+ years in product management, sales and/or marketing.
• Demonstrates experience writing new product requirements and working with design to deliver complex products.

Preferred Qualifications:

• Experience working with marketing and sales to deliver B2B campaigns, ideally in the e-payments and/or SaaS fields.
• Excellent oral and written skills and ability to advocate objectively.
• MBA preferred

Major Responsibilities:

• Create and maintain high quality software while meeting deadlines
• Collaborate with Product Management on the definition of software requirements
• Understand available technology options and accesses their strengths and weaknesses
• Make selected new technologies available for use in the creation of software
• Participate in the creation of internal and external documentation regarding the software

Education/Training Required:

• BS/MS in Computer Science or Engineering
• Essential Skills/Qualifications
• 5+ years of industry experience
• Experience with high scale, distributed, 24×7 systems and applications
• Fluency with Java or Ruby programming languages
• 5+ years of experience with SQL in a highly transactional application
• Experience with Linux platforms
• Strong analytical and design skills
• Capacity for learning quickly in a fast-paced environment and handling multiple tasks simultaneously
• Be an advocate for the customer in the design and implementation of the software
• Strong written and oral communication skills

Responsibilities:

• Leverage existing relationships and contacts to rapidly introduce doxo.
• Build and sustain client relationships at all levels.
• Manage closed accounts to ensure ongoing success and growth.
• Effectively communicate the doxo value proposition to potential clients.
• Develop, implement and execute a sales plan that documents specific strategies,tactics and lead metrics.
• Forecast and track sales revenues and activities in a timely manner.
• Stay current with market developments, and doxo solutions; Identify and develop key partnerships in your territory.
• Share and communicate activities with peers while reporting to the VP, Sales.

Requirements:

• A minimum of 5+ years in software sales, with solution oriented sales experience. Saas experience is a plus.
• Proven experience and evidence of success in selling a hosted solution with a track record of exceeding quota.
• Comfortable giving product demonstrations and talking about “how it works” with clients.
• Skilled hunter that is highly motivated and results oriented, with a clear knowledge of the industry.
• Proven record of accomplishment identifying, shaping, and closing sales.
• Proven track record of establishing new relationships and managing sales pipelines effectively.
• Rolodex of senior level territory contacts.
• Excellent negotiating and closing skills with a history of exceeding revenue targets.
• Experience managing accounts and identifying net new sales opportunities.
• High level of comfort within a technology driven, fast paced environment, previous startup experience a plus.
• Strong computer skills and experience with using Salesforce.com or like solution.
• Excellent organizational, time management and presentation skills.

Responsibilities:

• Leverage existing relationships and industry contacts to rapidly introduce doxo.
• Build and sustain client relationships at all levels.
• Manage closed accounts to ensure ongoing success and growth.
• Effectively communicate the doxo value proposition to potential clients.
• Develop, implement and execute a sales plan that documents specific strategies, tactics and metrics.
• Forecast and track sales and partnership activities in a timely manner.
• Stay current with market developments, and doxo solutions.
• Work closely with Marketing and Product Marketing to identify key points of industry involvement.
• Identify and develop key partnerships in your industry vertical.
• Share and communicate activities with peers while reporting to the VP, Business Development.

Requirements:

• A minimum of 5+ years in software sales/business development, with solution oriented sales experience. Saas experience is a plus.
• Proven experience and evidence of success in selling enterprise hosted solutions with a track record of exceeding quota.
• Comfortable giving product demonstrations and talking about “how it works” with clients.
• Skilled hunter that is highly motivated and results oriented, with a clear knowledge of the industry.
• Proven record of accomplishment identifying, shaping, and closing sales.
• Proven track record of establishing new relationships and managing sales pipelines effectively.
• Excellent negotiating and closing skills with a history of exceeding revenue targets.
• Experience managing large accounts.
• High level of comfort within a technology driven, fast paced environment, previous startup experience a plus.
• Strong computer skills and experience with using Salesforce.com or like solution.
• Excellent organizational, time management and presentation skills.
• Travel as needed.